Why Business Continuity Needs to Be Involved During First Stages of Vendor Contracts

Posted by Philip Bigge

According to a survey, 80 percent of small and medium businesses still rely on tape- or disk-based technology as part of their disaster recovery strategy. If one of these companies is your vendor and its systems crash, don’t expect to get access to your data back that quickly. The vendor’s business continuity problem has now become your business continuity problem …

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Topics: Business Continuity, Vendor Continuity

Your Crisis Management Plan: 4 Vital Aspects

Posted by David Mack

Imagine you and your co-workers coming into the office and discovering that the computers won’t boot up. Or the phones aren’t getting a dial tone. Or the heat isn’t on and it’s January. Or there is an unusual smell that is making you nauseous …

Any of these scenarios could qualify as a crisis. The situations may not carry the apocalyptic impact of a natural disaster or a complete server meltdown, but they nonetheless can disrupt operations, impede productivity, damage reputation with customers (if they are eventually affected by the crisis), and cost money to fix. And they often are more frequent than the all-out catastrophe—consider a 2016 survey that found that 39 percent of responding organizations had been impacted by ransomware in the previous year. If your computers have been hijacked, you might be facing a bigger problem than any snowstorm.

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Topics: Crisis Management

What a Robust Training Program Can Do For Your Resiliency Initiatives

Posted by Paul Lambert

Some companies rightly believe business continuity initiatives are important to protect themselves against natural and manmade disasters that might befall the organization—earthquakes, hurricanes, power outages, and so on.  And let’s not forget the less tangible threats of server failures, supply chain disruptions, cyberattacks, and other crises that could potentially can cost large companies millions.  Plans are great, but essentially firewood if employees are not prepared to respond and restore the business.  

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Topics: Business Continuity