Will Your Competition Take Advantage of Your Supply Chain Outage?

Posted by Philip Bigge on March 7, 2017

Your supply chain is more than just a means to get the materials and components you need sustain production. It often can be the lifeblood of your business—an important step in maintaining a healthy bottom line. If operations slow because you are lacking a key component of your product, profits will suffer and (more ominously) customers will turn to another company to buy the goods they need. 

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Topics: Business Continuity

Why Business Continuity Needs to Be Involved During First Stages of Vendor Contracts

Posted by Philip Bigge on February 23, 2017

According to a survey, 80 percent of small and medium businesses still rely on tape- or disk-based technology as part of their disaster recovery strategy. If one of these companies is your vendor and its systems crash, don’t expect to get access to your data back that quickly. The vendor’s business continuity problem has now become your business continuity problem …

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Topics: Business Continuity, Vendor Continuity

Your Crisis Management Plan: 4 Vital Aspects

Posted by David Mack on February 14, 2017

Imagine you and your co-workers coming into the office and discovering that the computers won’t boot up. Or the phones aren’t getting a dial tone. Or the heat isn’t on and it’s January. Or there is an unusual smell that is making you nauseous …

Any of these scenarios could qualify as a crisis. The situations may not carry the apocalyptic impact of a natural disaster or a complete server meltdown, but they nonetheless can disrupt operations, impede productivity, damage reputation with customers (if they are eventually affected by the crisis), and cost money to fix. And they often are more frequent than the all-out catastrophe—consider a 2016 survey that found that 39 percent of responding organizations had been impacted by ransomware in the previous year. If your computers have been hijacked, you might be facing a bigger problem than any snowstorm.

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Topics: Crisis Management